August 2002, Sony released SOCOM Navy Seals for its PS2 online service. This was one of the most innovative and widely acclaimed interactive online games, selling more than 2M copies the first year. Our team developed a back end financial reconciliation system and a data warehouse support to this initiative. Additionally, we created an interactive development environment (IED) for the PSP browser and provided management consulting and operational support for the rollout of the PS2 network.
Comverse is the world's leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse's extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers.
PreciseQ was engaged to implement PeopleSoft's Customer Relationship Management software. Additionally, they trained support staff to transition to the new system and leverage the new platform ultimately delivering the best-in-class customer support experience.
Health Net has built quality provider networks of more than 60,000 dependable physicians and pharmacies. Finding a doctor that meets your needs is quick and easy when you use ProviderSearch, their nationwide provider locator available to all its members.
PreciseQ was engaged to create a paperless office. We achieved this by leveraging cutting edge OCR technologies to convert scanned images in to text fields that could then be stored in a database and used in key word searches as well as to populate digital forms. This effort removed the "paper" from the workflow of their everyday business processes. The initiative ultimately save Health Net money in the form of reduced office supply expenses and more importantly increased employee productivity.
ABN AMRO serves retail, private and commercial banking customers in the Netherlands and across the globe. Along with a comprehensive range of products and services, they offer in-depth financial expertise, extensive knowledge of numerous sectors and an international network supporting our customers' domestic and international operations.
PreciseQ was awarded the largest CRM contract to date (1999). The implementation covered all aspects of customer service including support, service, and campaign management. As a result of this successful implementation, Vantive was acquired by PeopleSoft to expand the PeopleSoft offering into the CRM space.
ING is a global financial institution of Dutch origin, offering banking, investments, life insurance and retirement services to meet the needs of a broad customer base. They concentrate on their position as an international retail, direct and commercial bank, while creating an optimal base for an independent future for their insurance/investment management operations. They operate in over 40 countries
PreciseQ was employed to help streamline the processes of their customer support centers, which need to manage calls originating from any of the 40 plus countries of operation. This required multi-lingual support and optimization for their global network.
With over 200 million customer accounts and operations in over 160 countries Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial products and services. We strive to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible.
PreciseQ was delighted to associate ourselves with the Citibank brand. We partnered with Citibank to help implement technologies that would delivers comprehensive HR capabilities, from workforce management to compensation and talent management. Extensive business process automation and rich self-service capabilities free HR teams to perform value-added services while reducing operational costs.
Cedars-Sinai is known for providing the highest quality patient care. Dedicated to excellence, compassion and innovation is rooted in the Judaic tradition and its devotion to the art and science of healing, which informs every aspect of their four-fold mission:
Their vision is realized every day through the contributions of more than 2,000 physicians in every clinical specialty, 10,000 employees, 2,000 volunteers and 15,000 fundraising support group members. Together we provide world-class medicine to our patients, our community, and patients from across the United States and around the world.
PreciseQ partnered with the National Institute of Health (NIH) to develop a portable medical record application to monitor pregnant patients. Common to all of our implementations, flawless delivery was of paramount importance due to the sensitive nature of the end user.
Swisscom is Switzerland's leading telecoms provider, with 6.2 million mobile customers and around 1.7 million broadband connections. In the first three quarters of 2012, the company's 19'595 employees (full time equivalents) generated revenues of CHF 8.4 billion. 886 young people complete an apprenticeship at Swisscom in the fields of IT, telematics, mediamatics, retailing and commerce.
PreciseQ was commissioned to create a call center support platform for the entire organization. The solution also needed to be able to support the multi-lingual support staff and customer base
RelayHealth provides clinical connectivity to physicians, patients, hospitals and more using innovative health information technology. Founding members of PreciseQ architected and rolled out the innovative RelayHealth platform. This unique technical solution was later acquired by McKesson and is not a billion dollar business unit under the McKesson umbrella.
Telecom Italia offers technological infrastructures and platforms in which voice and data are converted into advanced telecommunications services - as well as the latest ICT and Media solutions. These tools cater for the Group's as well as the country's growth.
PreciseQ created a platform, which streamlined and increase the productivity of their national support centers. This platform also provided increased efficiencies for their sales branches, which are located all over Europe, Asia, Africa and both North and South America.
FIBI group includes the parent company, First International Bank, and its banking subsidiaries in Israel: Otsar Ha-Hayal Bank, Poaley Agudat Israel Bank (PAGI), UBank and Massad Bank. Together, the five banks operate a network of over 170 branches. FIBI has assets of over NIS 100 billion. It maintains a large and stable capital base and conservative liquidity ratios, indicative of the Group's financial strength.
PreciseQ managed their PeopleSoft CRM implementation. The result was increased visibility into customer performance and the ability to plan precise strategies that grow value. Creating targets for each customer segment and track the performance relative to the goals that were set. The implementation was successfully deployed, on schedule.
Southwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. It does business as AT&T Southwest . The company is currently headquartered in Dallas, Texas at One AT&T Plaza.
PreciseQ implemented the Amdocs billing solution for SBC Global to enable this service provider to consolidate their business support systems, services and processes across all lines of business.
PreciseQ partnered with Hearing Fusion to create the industry's leading office management software. They recognized a gap in the market and created a product to fill that void. This suite of software tools resides on a HIPAA compliant cloud. The SaaS platform supports multi- user and multi-office organizations. It offers: drag and drop scheduling, patient management, diagnostic reporting, comprehensive list of business intelligence reports, inventory management, electronic invoicing and insurance processing and is compatible with several accounting software such as QuickBooks. This product was both developed, designed, and managed by the team at PreciseQ and has gone live, with great success Jan. 2013.
Fidelis Diagnostics is a fast growing healthcare company providing a variety of innovative diagnostic services nationwide. Since its inception in 2004 the company has built an exceptional reputation for its quality diagnostics, high standard of business ethics and outstanding service, improving the health of thousands of patients while reducing overall healthcare costs.
Members of the PreciseQ team played an integral role in this company's inception by assuming both founder and advisory positions. In addition, they completely defined the business model and architected the technical components to satisfy those requirements, from end to end. The company has seen significant growth experiences year over year revenue increases in the triple digits.